Le magazine SCALLOG de la robotisation logistique à l'ère de la Supply Chain intelligente.

“Order picking is one of the fundamental steps in the order dispatching process. Each picking operation is triggered by the reception of a customer order form. “Picking” designates the supply chain operation during which products are removed (“picked”) from a storage area before consolidation and shipment to the customer. Picking is a time-consuming and tedious task, and errors can occur.

In this time of health crisis, many retailers operate both a physical store and an e-commerce website. These companies are faced with the challenge of omnichannel commerce. While it's usually companies that send products to their customers, with the explosion of e-commerce distribution centres are facing a sudden expansion in the number of products returned.

Powerful stock management software tools for smooth logistics operations: ERP (Enterprise Resource Planning) and WMS (Warehouse Management System). ERP and WMS make it easier to acquire and secure the loyalty of new customers, while WCS (Warehouse Control System) is an order-issuing tool. In the distribution centre, it synchronizes the different elements of automated solutions. This article describes how this tool works, and the benefits of using two tools in tandem.

In logistics, robotics and new technologies help improve supply chain and warehousing processes. Stock management has benefited greatly from advances in these fields. Management tools include ERP (Enterprise Resource Planning), WMS (Warehouse Management System), and WCS (Warehouse Control System). These tools allow you to accurately track the different steps in the supply chain - including order picking, a key factor in customer satisfaction.