The SCALLOG Magazine

Humans, augmented by AI and robotics, at the heart of the warehouse of the future!

Written by SCALLOG Experts | Sep 30, 2025 11:05:45 AM

What will be the winning equation for the performance and agility of the warehouse of the future? AI that predicts, robotics that execute and humans that create value

Innovations are multiplying in warehouses – drones, semi-humanoid robots, predictive AI, digital twins – to gain in efficiency. But the real challenge remains to find the right balance between technology, uses and people, in order to improve performance according to the reality on the ground - variability of flows, pressure on deadlines, customer requirements. Designed for operational performance, our 100% French Goods-to-Person (G2P) solution , enriched with AI algorithms, meets this challenge. It automates and frees humans from low-value-added tasks and places them at the centre of the decision.

Embedded intelligence, boosted by AI, to propose the best scenarios and orchestrate!

The intelligence of a robotic solution, powered by AI, must play the role of orchestrator. It sets preparation priorities, balances loads and optimizes planning according to peak demand. Two software components of our solution embody this vision. The WCS (Warehouse Control System), a real nerve center, analyzes the warehouse in real time, defines priorities – from replenishment to picking – and orchestrates upstream and downstream flows to maximize operational performance. The RMS (Robot Management System), the coordinator of the fleet, assigns the most relevant missions to each robot according to the workload, the filling rate of the stations and the priorities defined. Gone are the days of rigid rules and fixed robotics, our solution is constantly adapting to the reality and needs of the field. This WCS + RMS duo guarantees operational staff the right balance between advanced automation and decision-making autonomy, to optimize their operations.

Robotics to execute, quickly and reliably!

Robotics provides the power and precision needed to execute quickly and without errors. Autonomous mobile robots, intelligent conveyors, picking arms... They are the armed arms of an optimised supply chain, capable of absorbing the variability of flows. They streamline operations, speed up speeds, improve safety and productivity, while reducing the arduousness of work. Driven according to best practices and enriched with AI, robotics – in particular our Goods-to-Person (G2P) solution – offers real-time flexibility, adapting to the needs and constraints of the field. Our fleet of intelligent and collaborative AGVs, equipped with control sensors and doped with Machine Learning, position themselves with precision and move the shelves in perfect harmony with their environment.

People to choose, adjust and innovate in the field!

In this triptych, the human remains the conductor. He validates the recommendations, adjusts priorities according to the reality on the ground and keeps control of key decisions. The involvement of operational staff gives meaning to their role, strengthens their commitment and stimulates continuous innovation. Our Goods-to-Person solution then becomes a real co-pilot. It frees operators from travel, load ports and stress, so they can focus on high value-added tasks, such as quality control... It guides and optimizes flows in real time, while giving teams the possibility of adjusting the parameters according to the specificity or fragility of the products handled. In direct interaction with the technology, operators enrich and evolve the solution to continuously improve their processes and practices.

And tomorrow? Like robotics, AI is becoming a lever of resilience for logistics in a VUCA world. In a context where volatility and uncertainty are redrawing the rules of the game every day, it gives the Logistics Director the ability to act quickly and make the right decisions in the face of unprecedented situations. The warehouse of the future will be augmented; technologies and people will work hand in hand to combine agility and resilience. With this winning triptych – AI, robotics and humans – the warehouse will be able to adapt to crises and "prosper in chaos"